000 | 01384das a2200337 a 4500 | ||
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003 | MX-MoT | ||
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010 | _a00253548 | ||
022 | _a0960-4529 | ||
040 |
_aTJC _cTJC _dWAU _dHNK |
||
042 | _alcd | ||
050 | 4 |
_aHF5415.5 _b.M36 |
|
245 | 1 | 0 | _aManaging service quality |
260 |
_aBradford, England : _bMCB University Press, |
||
300 |
_av. : _bil. ; |
||
310 | _aSei snúmeros por año. | ||
362 | 1 | _aCoverage as of Mar. 1, 2002: Vol 2, issue 2 (1992)- | |
500 | _aDescription based on: Vol 4, issue 1 (1994); title from contents screen (viewed Nov. 27, 2000) | ||
506 | _aAccess limited to licensed institutions | ||
538 | _aMode of access: World Wide Web | ||
530 | _aOnline version of print publication | ||
650 | 0 |
_aCustomer services _xManagement _vPeriodicals |
|
650 | 0 |
_aCustomer services _xQuality control _vPeriodicals |
|
650 | 4 |
_aIndustrias de servicios _xAdministración _vPeriodicals. |
|
650 | 0 |
_aService industries _xQuality control _vPeriodicals |
|
650 | 4 |
_aServicios al cliente _xAdministración _vPublicaciones periódicas. |
|
650 | 4 |
_aServicios al cliente _xControl de calidad _vPublicaciones periódicas. |
|
650 | 4 |
_aIndustrias de servicios _xAdministración _vPublicaciones periódicas. |
|
650 | 4 |
_aIndustrias de servicios _xControl de calidad _vPublicaciones periódicas. |
|
942 | _cCR | ||
999 |
_c43138 _d43138 |